Who We Are

About my36 — Malaysia's
Most Trusted Gaming Platform

Founded with a clear purpose — to give every Malaysian player a gaming experience that is fast, fair, and genuinely enjoyable. From Kuala Lumpur to Johor Bahru, my36 is where Malaysia plays.

500+
Games Available
10+
Payment Methods
24/7
Live Support
RM10
Min. Deposit
3 min
Avg. Withdrawal

Where my36 Began and Where We're Headed

A platform built from the ground up with Malaysian players in mind — not adapted from somewhere else, but genuinely designed for this market.

Proudly Malaysian
Built for KL, Penang, JB, and beyond
Security First
256-bit SSL, KYC, and 2FA on every account
Player Wellbeing
Responsible gambling tools built in from day one

my36 was established with a straightforward ambition: to create an online casino and sports betting platform that Malaysian players could genuinely call their own. Before my36, many players in Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, and Johor Bahru were relying on overseas platforms that barely acknowledged their local context — platforms with clunky international bank transfers, no Touch 'n Go eWallet support, and customer service that operated in entirely different time zones.

"We asked one simple question: what would the perfect online gaming platform look like if it were designed specifically for a Malaysian player? Every feature on my36 is our answer to that question."

The result is a platform that integrates every major Malaysian payment method — Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong — so deposits take seconds, not hours. Our withdrawal processing is among the fastest in the market, with verified accounts typically receiving funds within three minutes of approval.

Our game library spans over 500 titles across live casino, sports betting, slots, lottery, arcade, and more. We cover the sports and leagues that Malaysian fans care about — EPL fixtures, Liga Super Malaysia matches, UEFA Champions League nights, and major UFC events — with competitive odds and a full suite of bet types including Asian Handicap, Mix Parlay, and live in-play markets. For casino players, our live dealer tables run around the clock with professional dealers and real-time streaming.

Responsible gambling is not an afterthought at my36 — it is embedded into every layer of our platform. We enforce account verification through a rigorous KYC process, offer deposit limits and loss limit tools to every player, and maintain a clear commitment to serving only adults aged 21 and above. We believe that a sustainable gaming business is one where players enjoy themselves without being harmed, and we hold ourselves to that standard every day.

The my36 Difference

Six pillars that define how my36 operates and what sets us apart from other platforms in the Malaysian market.

Instant Malaysian Deposits

We support every major local payment channel — Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and all major banks including Maybank, CIMB, Public Bank, and Hong Leong. No international transfers, no conversion fees, no delays. Top up and start playing in under 60 seconds.

Diverse Game Library

Over 500 games across live casino, sports betting, slots, lottery, and arcade — all sourced from certified software providers with verified RTP (Return to Player) figures. From baccarat tables to EPL accumulators, the full range is available on both desktop and mobile.

Robust Security Infrastructure

256-bit SSL encryption, mandatory KYC verification, two-factor authentication, and real-time fraud monitoring protect every account and transaction on my36. Your funds and personal data are safeguarded to bank-grade standards at every step.

Six-Tier VIP Loyalty Programme

From Bronze through to Royal Black Diamond, our VIP programme rewards consistent players with escalating cashback rates, birthday bonuses, priority withdrawal lanes, dedicated account managers, and exclusive events. The more you play, the more you earn back.

24/7 Localised Support

Our support team is available around the clock via live chat, WhatsApp, and Telegram. We understand Malaysian players' needs, respond in English, and aim to resolve queries within minutes — not hours. No offshore call centres, no scripted non-answers.

Responsible Gambling Commitment

Deposit limits, loss limits, session reminders, and self-exclusion tools are built directly into every account. my36 is strictly for players aged 21 and above. We take player wellbeing seriously and provide clear access to support resources for anyone who needs them.

The Principles That Guide Everything We Do

Values are not a marketing exercise at my36. They are the decision-making framework that every member of our team uses every day — from the engineers building the platform to the agents handling your support queries.

01
Transparency Over Everything

We publish clear terms and conditions, explain bonus wagering requirements in plain English, and never hide fees or conditions in small print. If something affects your account or balance, you will know about it upfront. Transparency is the foundation of trust, and trust is the foundation of my36.

02
Fairness in Every Game

All games on my36 are sourced from certified providers whose RNG (Random Number Generator) systems are independently audited. We do not tamper with outcomes, we do not create hidden disadvantages, and we publish RTP figures so players can make informed choices about where they play.

03
Speed and Reliability

We know that slow withdrawals and platform downtime are among the most frustrating experiences in online gaming. That is why we invest heavily in infrastructure, payment integrations, and withdrawal processing to make sure my36 performs when you need it — particularly during high-traffic EPL matchdays and live casino peak hours.

04
Player Wellbeing First

Sustainable enjoyment matters more than short-term revenue. We actively encourage responsible gambling through limit-setting tools, educational content, and clear access to help resources. We would rather a player take a break and return refreshed than chase losses on our platform. This is not a legal compliance position — it is who we are.

05
Continuous Improvement

The online gaming landscape evolves quickly, and so do we. My36 regularly adds new games, integrates new payment options, and refines the platform based on player feedback. If there is a better way to serve Malaysian players, we want to find it and implement it — faster than anyone else in the market.

How my36 Has Grown

From a focused idea to a full-service platform serving players across every state in Malaysia — here is how my36 has evolved since its founding.

Where We're Going

Expanding our live casino studio partnerships, deepening integration with Malaysian e-wallets, growing our sports coverage to include Liga Super Malaysia match-level statistics, and launching a dedicated mobile app for Android and iOS users in Malaysia.

Platform Founding
The Idea Takes Shape

my36 was conceptualised by a team of gaming professionals and Malaysian fintech enthusiasts who saw a clear gap in the market: Malaysian players deserved a platform that natively understood their payment preferences, sports interests, and gaming culture — rather than a generic international platform bolted onto a local domain.

Early Development
Building the Foundation

The core platform was developed with a mobile-first architecture, laying the groundwork for the Touch 'n Go eWallet and DuitNow integrations that would become central to the my36 experience. Early game library negotiations with certified providers brought the first 100+ titles onto the platform ahead of public launch.

Platform Launch
Opening to Malaysian Players

my36 opened its doors to players across Malaysia — from Kuala Lumpur and Petaling Jaya to Penang and Johor Bahru. The initial launch included live casino, sports betting on EPL and international markets, and a curated slot library, with instant deposits via major local banks and e-wallets available from day one.

Product Expansion
VIP Programme and Loyalty Features

The six-tier VIP programme launched alongside the Refer a Friend and Birthday Bonus reward initiatives, reflecting my36's commitment to long-term player relationships. Game library expanded to include lottery, arcade, and additional live dealer studios with 24/7 availability.

Responsible Gaming Focus
Embedding Player Protection Tools

Comprehensive responsible gambling tools — deposit limits, loss limits, session time reminders, and self-exclusion options — were fully integrated into every player account. KYC processes were strengthened, and the minimum age requirement of 21+ was enforced at the account creation stage with document verification for all players.

Present Day
A Maturing Malaysian Platform

Today, my36 operates with a library of over 500 games, supports 10+ local payment methods, and serves players across every Malaysian state. Live chat support in English runs 24/7 across live chat, WhatsApp, and Telegram. The platform continues to evolve based on direct feedback from the Malaysian player community.

What Malaysian Players Can Always Expect from my36

These are not aspirational statements — they are operational commitments that govern how my36 runs every single day.

⚡
Payments That Work Every Time

Whether you're topping up via Touch 'n Go eWallet from Bangsar or withdrawing to a Maybank account in Johor Bahru, transactions on my36 are processed instantly for deposits and within minutes for withdrawals — every time, without exception for verified accounts.

🎯
Honest Odds, No Manipulation

Our sportsbook offers competitive margins on EPL, Liga Super Malaysia, Champions League, UFC, and all major markets. We do not adjust odds based on your account history or winning streak. Every player sees the same lines, and we compete on value — not trickery.

🔐
Your Data Stays Protected

We collect only the data we need to operate your account and comply with regulatory requirements. We never sell player data to third parties. All data is stored with 256-bit encryption and handled according to our Privacy Policy — which is available on this site in plain English.

🤝
Support That Actually Helps

Our 24/7 English-language support team genuinely resolves issues — they do not deflect, escalate indefinitely, or read from scripts. Reach us via live chat, WhatsApp, or Telegram and expect a real response within minutes, regardless of whether it is 3pm or 3am.

my36

Ready to Experience my36 for Yourself?

Join thousands of Malaysian players from Kuala Lumpur to Kota Kinabalu who choose my36 for their online casino and sports betting. Fast payments, fair games, and genuine support — it starts here.

For players aged 21 and above only. Please gamble responsibly. Responsible Gambling

⚠️ 21+ Only — my36 is strictly for players aged 21 and above. Underage gambling is illegal. Play responsibly. Visit our Responsible Gambling page for support resources.